System emails are no-longer sending and we are getting a generic error message within our Message Queue
Usually these types of issues stem from either the [From Address] within your environment being faulty, or an error within your SMTP Relay Settings if SMTP Relay is being used. Please ensure your [From Address], found Email Options and Security, is correct based on your environmental domain extension.
System Administration (gear icon) >> Global Settings >> Communications (tab) >> [Email Options and Security]
Domain | Geographic Region |
---|---|
@smartsimplemailer.ca | Canada |
@smartsimplemailer.eu | European Union |
@smartsimplemailer.com | United States |